STATEMENT OF CHARGES
Bills Are Due the 15th of Every Month. Minimum monthly bill up to 2000 gallons is $31.14, with a standard meter.
The processing fee for online payments up to $100.00 will be $3.00. Over $100.00 will be 3% of the total payment affective January 1st, 2019. No cash will be accepted for payments as of January 1St 2019. Failure to receive a bill does not relieve customer of liability to pay or applied late fee.
BUSINESS ACCOUNTS
*$310 and application required before water is turned on. ($300 deposit & $10 connection fee)
*$10 Disconnect fee will be charged to account when customer requests water to be shut off.
*$10 Connect fee will be charged to account when customer requests water to be turned on**
RENTERS/CONTRACT FOR DEED
*$160 and application required before water is turned on. ($150 deposit & $10 connection fee)
*$10 Disconnect fee will be charged to account when customer requests water to be shut off.
*$10 Connect fee will be charged to account when customer requests water to be turned on**
**After an application has been filled out and the deposit & connect fee are paid, water will be turned on the same day if the customer has submitted all the requirements by 3 p.m.; if the requirements are submitted after 3 p.m., the water will be turned on the next business day. For customers who submit requirements after 3 p.m. and would still like to have services connected on the same day, an additional maintenance fee of $25.00 will be charged to account.
Short Tap: $2000 tap deposit per meter. Cost of tap includes: Contractor’s fee, meter cost of $449.00 (standard 5/8”), $28.00 Jackson County recording fee or $35.00 for Williamson County (if applicable), $75.00 easement fee (if applicable), and $25.00/hour maintenance fee with a minimum of 1 hour for marking at site and setting the meter. The difference in the tap deposit and the cost will be refunded to the customer unless the cost is more than the tap deposit, in which case the extra amount will be paid by the customer.
Bore: $3000 tap deposit per meter. Cost of tap includes: Contractor’s fee, meter cost of $449.00 (standard 5/8”), 21.50 Jackson County recording fee or $35.00 for Williamson County (if applicable), $75.00 easement fee (if applicable), and $25.00/hour maintenance fee with a minimum of 1 hour for marking at site and setting the meter. The difference in the tap deposit and the cost will be refunded to the customer unless the cost is more than the tap deposit, in which case the extra amount will be paid by the customer.
The balance due on the account must be paid as well as all the charges listed above before water services are reconnected. Service will be reconnected same day if payment if received by 3 p.m.; service will be reconnected the next business day if payment is received after 3 p.m. A maintenance fee of $25.00 will be charged if the customer requests to have services reconnected same day if payment is after 3 p.m.
NOTIFICATION OF A ISSUED BOIL WATER ORDER
December 4th, 2024
GEOGRAPHICAL AREA AFFECTED BY THIS BOIL ORDER:
Has LIFTED a boil water order due to construction work in the district.
The boil water order effects the following streets:
ALL WATER ACCESS ALONG
PLAYPORT MARINA
Special considerations located in the affected area
(Hospitals, restaurants, schools, nursing homes, factories, etc.):
Anticipated duration of the boil order:
LIFTED
If you are interested in receiving an email bill and/or text message alerts for boil orders
please contact the office at office@lakesidewatercarbondale.com
WE ARE NOW OFFERING AUTO DEDUCT FOR PAYMENTS
PLEASE CONTACT OFFICE FOR MORE INFORMATION.
We will need your name, address, phone number, account ID, and email address, for boil order text messaging we will need the name of your phone company.
If you have any questions, please let us know.
Download the application needed and return to our office to order new service.
Order Service - Renters Order Service - Homeowners Order Service - Business Ordinance Notification: Renters Ordinance Notification: