Statement of Charges

New Accounts

The processing fee for online payments up to $100.00 will be $3.00. Over $100.00 will be 3% of the total payment effective January 1st, 2019. No cash will be accepted for payments as of January 1st 2019.

Failure to receive a bill does not relieve customer of liability to pay or applied late fees.

Residental Accounts

  • $110 and application required before water is turned on. ($100 deposit and a $10 connection fee)
  • $10 Disconnect fee will be charged to account when a customer requests water to be shut off
  • $10 Connect fee will be charged to account when a customer requests water to be turned on

Business Accounts

  • $310 and application required before water is turned on. ($100 deposit and a $10 connection fee)
  • $10 Disconnect fee will be charged to account when a customer requests water to be shut off
  • $10 Connect fee will be charged to account when a customer requests water to be turned on

Renters / Contract for Deed

  • $160 and application required before water is turned on. ($150 deposit & $10 connection fee)
  • $10 Disconnect fee will be charged to account when customer requests water to be shut off
  • $10 Connect fee will be charged to account when customer requests water to be turned on

Time Frame

For same day connection, submit application and feeds by 2:00pm. For applications and fees submitted after 2:00pm, connection will occur on the next business day unless a $25.00 maintenance fee is also paid.

New Tap Deposits (This charge is in addition to the account deposit)

Short Tap: $2000 tap deposit per meter. Cost of tap includes: Contractor’s fee, meter cost of $399.00 (standard 5/8”), $28.00 Jackson County recording fee or $45.00 for Williamson County (if applicable), $75.00 easement fee (if applicable), and $25.00/hour maintenance fee with a minimum of 1 hour for marking at site and setting the meter. The difference in the tap deposit and the cost will be refunded to the customer unless the cost is more than the tap deposit, in which case the extra amount will be paid by the customer.

Bore: $3000 tap deposit per meter. Cost of tap includes: Contractor’s fee, meter cost of $399.00 (standard 5/8”), 28.00 Jackson County recording fee or $45.00 for Williamson County (if applicable), $75.00 easement fee (if applicable), and $25.00/hour maintenance fee with a minimum of 1 hour for marking at site and setting the meter. The difference in the tap deposit and the cost will be refunded to the customer unless the cost is more than the tap deposit, in which case the extra amount will be paid by the customer.

  • Contractors who want to use water from a hydrant during construction: We have hydrant meters. A business account will be set up and a monthly bill will be sent.
  • Procedure for customer requesting water to be turned off while premises are vacated: Customer pays $10 disconnect fee and $10 connect fee. There will be no minimum bill sent. The other option is to leave the water on and pay $31.14 per month.
  • Procedure for customer requesting new meter or if customer suggests meter is not working properly: If Lakeside Water District feels that the meter is working properly, the customer may request that the meter be tested. If the meter proves to be working properly, the testing is done at the customer’s cost. If the meter is not working properly, Lakeside Water District will pay the cost for testing.
  • Returned Checks: The customer is responsible for the amount of the check plus a $25.00 service fee. This total is added to customer’s account. A letter is written to the customer with returned check information and two weeks is allowed for the check to be covered or water service will be disconnected for non-payment. (Must be paid with CASHIERS CHECK or MONEY ORDER)
  • Disconnection due to Non-payment: All customers with a balance due on the account after one month has until the due date stated on the bill to pay the total balance of the account. If water is disconnected for non-payment, the following will be charged:
    1. $20 delinquent disconnect fee
    2. $20 delinquent connect fee
    3. 10% or $10.00 minimum penalty on balance if not paid by due date
    4. An additional deposit equal to three (3) average monthly bills

    The balance due on the account must be paid as well as all the charges listed above before water services are reconnected. Service will be reconnected same day if payment if received by 2 p.m.; service will be reconnected the next business day if payment is received after 2 p.m. A maintenance fee of $25.00 will be charged if the customer requests to have services reconnected same day if payment is after 2 p.m.

  • Maintenance fee: A maintenance fee of $25.00/hour (minimum 1 hour) will be charged for any maintenance work. Examples: Tampering with meter, damage done to lid, touch read pad, or wires as a result of mowing or driving over the meter, or any other means of damages, installation of meter to new tap, installation of a riser due to fill dirt added to lawn after meter has been installed. A maintenance fee of $100.00 is charged for overtime shut off (Disconnect) or turn on (Reconnect).
  • Equipment: Any damage done to equipment (meters, valves, and hydrants) will result in the equipment being replaced at the customer’s expense in addition to maintenance fees.
  • Freedom of Information: There will be a charge of $0.25 per copy for any information requested.

 

  

If you are interested in receiving an email bill please email me at lakesidewater1@frontier.com with the email address that you would like to use.

 

If you are interested in being on an email listing for boil orders, important information, etc. please let the office know.  You may send a message through our website here.  We will need your name, address, and email address.  If you have any questions, please let us know.

 

Order New Service

Download the application needed and return to our office to order new service.

Order Service - Renters Order Service - Homeowners Order Service - Business

Contact Info
Lakeside Water District
3384 Dillinger Road
Carbondale, IL 62901
618-457-5547

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